i booked train travel online and was charged for two sets of tickets. I would like to c...

GetHuman752869's customer service issue with The Trainline from June 2018

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i booked train travel online and was charged for two sets of tickets. I would like to cancel L**NL*K* which leaves Waterloo Station at **:**. I have the same reference number for departure at **:** from Waterloo Station to Southhampton. I don't know why your system booked it twice but I only need * tickets for the **:** for the price of $**.** per ticket plus $*.** service charge. Please help me with this.
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The Trainline

Customer service issue
Reported by GetHuman752869
Jun 5th, 2018 - 10 mons ago
I have an issue with The Trainline too
Fixed
Seen by 4 customers so far
Similar issue to 498 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman752869 started working on this issue
Jun 5th, 2018 5:42pm
GetHuman752869 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 12:36am