I tried to use a credit card but it didnt work so used a debit card on the second attem...

GetHuman-amcquil's cancelation issue with The Trainline from April 2018

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
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The issue and preferred resolution, in GetHuman-amcquil's own words:
book a ticket ... I tried to use a credit card but it didnt work so used a debit card on the second attempt
I now have * sets of tickets
I trust that The Trainline will make this right and come up with a resolution that is fair.
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The Trainline

trainline
cancelation issue
Reported by GetHuman-amcquil
Apr 24th, 2018 - 3 mons ago
I have an issue with The Trainline too
Not resolved
Seen by 1 customer so far
Similar issue to 91 others
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Timeline
GetHuman-amcquil started working on this issue
Apr 24th 6:23am