I was missing parts of the Sunday paper so I called and spoke to a rep who told me that...

GetHuman-nnbeck's Complaint issue with The Tennessean from September 2020

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The issue in GetHuman-nnbeck's own words
I was missing parts of the Sunday paper so I called and spoke to a rep who told me that my paper would be redelivered by **:** (which I don't think is offered in our area) Also told me that the Parade magazine had not been printed. I spoke with several neighbors who had their copies of the Parade so clearly that was not true! You do not have a reliable trained person working on your customer service call line.*Also in August I had stopped my paper for several days and it was delivered every single day. I called to complain- could not understand your customer service rep so I asked for a manager. I was told I would receive a call the next day.. I am still waiting on that call

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The Tennessean

Complaint issue
Reported by GetHuman-nnbeck
Sep 14th, 2020 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 36 others
0 customers following this

Timeline

GetHuman-nnbeck started working on this issue
Sep 14th 12:57pm
GetHuman-nnbeck indicated the issue is not fixed yet.
Sep 15th 12:30pm

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