We have been subscribers for almost ** years. In the last few months we have have had d...

GetHuman1632767's customer service issue with The Tennessean from November 2018

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The issue in GetHuman1632767's own words
We have been subscribers for almost ** years. In the last few months we have have had delivery issues on several occasion and have placed calls or online reports with the effect being increasing issues. This email comes after three calls due to missing papers in the last two weeks. After each contact we would get deliverer for a few days then miss again. Most recently we have had three missed deliveries out of the last ** days. At least twice I was told by the representative that the circulation manager would be sent the report since it was an ongoing problem. *As stated above we have subscribed to the Tennessean for almost ** years and while over the years we have had delivery misses once or twice a year three misses out of ** days is concerning as is the fact that it seems nothing is being done to correct whatever the problem is. The delivery is to our drive way at*** Percy Warner Blvd *****. Their has never been a paper box. At this point we are starting to believe your company has no interest in keeping us as a customer. *Rebecca Garland*R*****@***.com****-********Account liked to ***-***-**** and *****@***.com

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The Tennessean

Customer service issue
Reported by GetHuman1632767
Nov 26th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 112 others
0 customers following this


GetHuman1632767 started working on this issue
Nov 26th, 2018 11:18pm

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