I did not receive a coupon for Friends and Family. In fact I do not receive coupons at...

GetHuman-auntdeen's customer service issue with The Gap from November 2018

Help with my The Gap issue
The issue in GetHuman-auntdeen's own words
I did not receive a coupon for Friends and Family. In fact I do not receive coupons at all from the Gap. When I called customer service they were unable to E-Mail me a F and F coupon. *I was told at the store I need a coupon to receive the discount. They gave me a code at Customer Service but that is ridiculous. If I am a card member why do I need a coupon.*I am very disappointed about this situation. I receive many coupons from other merchants to solicit my business why is Gap giving me a hard time?
GetHuman-auntdeen did not yet indicate what The Gap should do to make this right.
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I would like Gap to E-Mail me a Friends and Family coupon to fix this problem
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The Gap

Customer service issue
Reported by GetHuman-auntdeen
Nov 1st, 2018 - 2 mons ago
I have an issue with The Gap too
Fixed
GetHuman-auntdeen shared how to fix
Seen by 3 customers so far
Similar issue to 44 others
0 customers following this
Items needed
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Timeline
GetHuman-auntdeen started working on this issue
Nov 1st 12:55am
GetHuman-auntdeen confirmed the issue is fixed. Hooray!
Nov 1st 12:56am