I was charged twice for the same order and the amount of $**.** has been deducted from...

GetHuman-juliemes's customer service issue with The Gap from May 2018

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I was charged twice for the same order and the amount of $**.** has been deducted from my Wells Fargo Account two times, and I should have only been charged one time, I called about this last week and spoke to one of your customer service staff members and I was told the extra charge would fall off my account, but it’s still there as of this morning, and I’m really frustrated about this uncorrected error on your part!** Please fix this problem today, *******. Thanks! *Julie Meschi *(***) ***-**** My iPhone
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The Gap

Customer service issue
Reported by GetHuman-juliemes
May 14th, 2018 - 10 mons ago
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Timeline
GetHuman-juliemes started working on this issue
May 14th, 2018 2:55pm
GetHuman-juliemes confirmed the issue is fixed. Hooray!
May 15th, 2018 6:33pm