Toll-free · Press 1 to get Legal, Effective, and Affordable credit repair and education to clients in the United States ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this The Credit Pros phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this The Credit Pros number should go right to a real human being
Below are some clips we've found from The Credit Pros's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling The Credit Pros.
The number one ranked credit repair company.
We're glad that you called, and we're eager to exceed your expectations.
If you know the extension of the party you're trying to reach, please press it now.
If you are calling to speak with an adviser for a free consultation on how we can improve your rating, and increase your credit score, please press one."
Excerpt from a call with The Credit Pros
Tuesday, February 20, 2024 5:03 PM
The first phone menu
"Hi. You've reached the Credit Pros.
The number one ranked credit repair company after business hours.
We're open from Mondays to Fridays, nine AM to nine PM.
And Saturdays, nine AM to five thirty PM Eastern Standard Time.
Best time for us to call you back, and your time zone.
If you are suffering from a low credit score or constant credit denials, press one, and leave a message with your name, telephone number, purpose of your call, best time for us to call you back, and your time zone.
If you are an existing client who requires assistance, press two and leave your name, telephone number, purpose of your call."
Excerpt from a call with The Credit Pros
Sunday, April 21, 2024 11:52 PM
In fact, much of this information on this page is superfluous because this The Credit Pros phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
The Credit Pros operates the call center for this 800-411-3050 phone number Mon-Fri 10am-9pm, Sat 10am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Credit Pros phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Credit Pros staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Credit Pros is Saturday.The most busy day to call is Monday, which averages 150% more phone calls by comparison.Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call The Credit Pros is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this The Credit Pros number?
Below is a sample of recent calls to The Credit Pros, and their purpose. Are any of these similar to the reason you are trying to call?
Checking status of dispute: "I'm just calling to check up because I haven't received a response from you guys."
- From a call lasting 5m 55s , Apr 17, 2024 6:01 PM
Credit repair progress check: "I'm just giving a call to see how we're doing with my credit repair."
- From a call lasting 13m 11s , Apr 4, 2024 4:49 PM
Cancellation request: "I need to cancel the credit rebuilding services."
- From a call lasting 15m 2s , Mar 22, 2024 2:16 PM
Seeking credit score assistance: "I want you to help me with our credit score."
- From a call lasting 19m 8s , Mar 21, 2024 7:45 PM
Seeking credit building assistance: "I need to build some credit because I don't have any, but I need to."
- From a call lasting 11m 56s , Mar 20, 2024 1:18 PM
Cancellation request: "I've been with you for more than a year already, but I see no improvement in my credit scores and I want to cancel."
- From a call lasting 4m 13s , Mar 16, 2024 4:22 PM
Inquiring about Credit Pros program: "I was already thinking about using your Credit Pro program for me and my fiance."
- From a call lasting 6m 27s , Mar 14, 2024 8:39 PM
Cancellation request: "Hi, Alex. My name is Yvonne, and I started a subscription a few days ago, and I'd like to cancel that."
- From a call lasting 4m 2s , Mar 13, 2024 8:53 PM
Credit repair progress: "I've been with you guys for three months, but I don't see any progress on my credit report."
- From a call lasting 4m 19s , Mar 13, 2024 4:39 PM
Verifying connection: "Can you hear me?"
- From a call lasting 1m 39s , Mar 11, 2024 2:59 PM
More Ways to Contact The Credit Pros Customer Service
There are of course other ways to contact The Credit Pros customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- The Credit Pros customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Credit Pros's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Credit Pros agent. This phone number is The Credit Pros's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-3050 include and other customer service issues. Rather than trying to call The Credit Pros first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Credit Pros has 2 phone numbers. It's not always clear what is the best way to talk to The Credit Pros representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Credit Pros. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Credit Pros. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.