Chairs are cream, not quite. The seat is brown not gray. I want them returned and a refund. Powell furniture Jane side chairs

GetHuman-mtheofan's customer service issue with The Classy Home from May 2018

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The issue in GetHuman-mtheofan's own words
Return the chairs and get a refund ... Margaret Theofanous * Order number ********* * Chairs are not white* seat is brown not gray. I need to return the chairs. I have been ill and have not had time to return these chairs. I also compare them to a friends set of chairs. Mine are a creamy color, not white. I opened one box only. I also realize I will have to pay a restocking fee.
these chairs are not white
I want to return the chairs and get my refund.
I am a new customer. I expected what I ordered: white chairs with gray seats
I have tried calling, talking to a representative, and all I get is this will be done online only.
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The Classy Home

Powell furniture Jane side chairs
Customer service issue
Reported by GetHuman-mtheofan
May 15th, 2018 - 10 mons ago
I have an issue with The Classy Home too
Fixed
Seen by 33 customers so far
Similar issue to 61 others
0 customers following this
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Timeline
GetHuman-mtheofan started working on this issue
May 15th, 2018 2:17pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 15th, 2018 4:53pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 15th, 2018 10:56pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 18th, 2018 3:56pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 18th, 2018 3:59pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 18th, 2018 4:06pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 23rd, 2018 1:22pm
GetHuman-mtheofan indicated the issue is not fixed yet.
May 23rd, 2018 5:07pm