I sent an email a couple of weeks ago. I went to the Cheesecake in the South Shore pla...

GetHuman3678731's Complaint issue with The Cheesecake Factory, Inc. from September 2019

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The issue in GetHuman3678731's own words
I sent an email a couple of weeks ago. I went to the Cheesecake in the South Shore plaza in Braintree ,at that time with * friends. Our orders came out wrong. The service wasn't great. Been going since it was at the Plaza. We were all surprised. I did respond to response I got sayin g it was my granddaughters favorite place, so as disappoited as we were, I'd probably go back. Well, she was home for the weekend from college and wanted to go for supper, which we did Sat. I hesitated to order a salad after last time, so I ordered a chicken avocado club sandwich, which I have never had before. I also ordered the chicken mederia to go. I've never been disappointed with that. The sandwich was mostly tomatoes. A touch of avocado and the chicken was tough. I left *** of it there and said no when asked if I wanted to take it home. The chicken in the medeia was so much better, but, the asparagus was unedible and the mashed potatoes were chunks of potatoes. I would expect better for $**

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The Cheesecake Factory, Inc.

Complaint issue
Reported by GetHuman3678731
Sep 30th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 50 others
0 customers following this

Timeline

GetHuman3678731 started working on this issue
Sep 30th, 2019 8:50pm

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