While Brent customer that is by numerous furnishings and televisions from you folks our...

GetHuman-bwmoore's Complaint issue with The Brick from July 2019

Help with my The Brick issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-bwmoore's own words
While Brent customer that is by numerous furnishings and televisions from you folks our recent ** inch TV failed when I called to get my break guarantee I was told I would be without a television for one week before they can even look at it and then possibly longer until it is repaired as a person that buys brick warranty on all purchases I am very dissatisfied with the response on this matter. I refuse to be without a TV for * to ** days I would greatly appreciate a response to this issue as soon as possible my name is Bob Moore @***-***-**** or my home at ***-***-****. *** Hunters way. Edmonton ab.

GetHuman-bwmoore did not yet indicate what The Brick should do to make this right.

How GetHuman-bwmoore fixed the problem
I would like to thank the person at the brick who acted up on my email or phone call and had this resolved for me I appreciate the swift service that I did not receive from your service provider. I suggest the Brick should look closely at this provider because the Bricks name is involved due to their Bad service
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The Brick

Complaint issue
Reported by GetHuman-bwmoore
Jul 29th, 2019 - 2 years ago
Fixed
GetHuman-bwmoore shared how to fix
Seen by 8 customers so far
Similar issue to 61 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-bwmoore started working on this issue
Jul 29th, 2019 7:04pm
GetHuman-bwmoore confirmed the issue is fixed. Hooray!
Aug 1st, 2019 7:25pm
GetHuman-bwmoore confirmed the issue is fixed. Hooray!
Aug 8th, 2019 1:50am

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