No, Globe didn't fix it, only promised to do so. Proves promises are cheap, performance can be expensive.

GetHuman2824933's customer service issue with The Boston Globe from April 2019

237 similar
0 following
Help with my The Boston Globe issue
Next: our robot will wait on hold for GetHuman2824933 to get a The Boston Globe rep on the line!
Always use the GetHuman Phone tocall The Boston Globe. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman2824933's own words
Wanted to read paper Sunday. Doesn't look good for this to happen. Give me credit for missed delivery. Not sure how you do this since I have you on monthly scheduled payment from my bank. ... No Sunday Globe today. At **am, you said you'd deliver a copy by *pm. As of *pm, I walked around outside and didn't find a copy.
If they hadn't promised to deliver, I might have gone out and purchased one. So, the Globe saved me money, maybe even enough to think I might save more by cancelling home delivery.
GetHuman2824933 did not yet indicate what The Boston Globe should do to make this right.
I've been getting the Globe since we moved here in ****. Originally it was daily, but too many missed deliveries caused us to switch to Sunday only a number of years ago.
Had they not said they would deliver a copy, I would have driven to a store to pick one up. At *:**, it's not worthwhile.
I have an issue with The Boston Globe too
How GetHuman2824933 fixed the problem
We are waiting for GetHuman2824933 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get The Boston Globe's attention and get better help faster. Tap below to get started.
Having The Boston Globe issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2824933 fixes it.
This email address isn't valid

The Boston Globe

Sunday Globe for *********
Customer service issue
Reported by GetHuman2824933
Apr 28th, 2019 - 4 mons ago
I have an issue with The Boston Globe too
Seen by 6 customers so far
Similar issue to 237 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Delivery address
Phone number
GetHuman2824933 started working on this issue
Apr 28th 7:14pm
GetHuman2824933 indicated the issue is not fixed yet.
Apr 29th 8:25pm
GetHuman2824933 indicated the issue is not fixed yet.
Apr 29th 8:29pm