Thai Airways Customer Service

Contact Thai Airways & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Thai Airways. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Thai Airways, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Thai Airways: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Thai Airways.
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Contacting Thai Airways customer support

Below you can compare and contrast the 2 ways to contact Thai Airways by looking at which ones are the fastest and which ones other customers recommend the most for solving Thai Airways customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Thai Airways across the following channels: Email, Web.

Phone number / contactWaitVotes
contact@thaiairways.com
Customer Service
< 3 hrs2
Online Help at thaiairways.com
Customer Service
< 2 hrs98

Recent reasons customers contacted Thai Airways:

KUNX** , this is the pnr bookied from BKK-MAA , BUT IN THAT THE SURNAME HAS BEEN GIVEN...
I WANT TO KNOW ABOUT CANCELLATION CHARGES.
The company I booked my flights with have booked wrong seats and say I have to contact...
i want to know about thai visa on arrival
I will not be flying as per my ticket because of medical emergency just letting you guy...
I want to know what documentation I need to travel to New Zealand with my granddaughter...
can you resolved this one if possible. thanks
its just questioning regarding the baggage allowance
hi I have an issue regarding on my baggages allowances of **kg. regarding to this can I...
Why is online check in not possible for QQKWI* ??*BR*Johan Ekelundh
Our son is sick and we cannot leave Koh Phangan right now. His doctor recommends he sta...
Hi,**I was just notified of change of original flight time, and I’m very disappointed w...
I booked Manila-Bkk-Manila ticket to depart ** Aug **** TH ***. Because of the Xiamen A...
Reservation Nr. MXYHWX for Mr and Mrs Gomperts**we have a ticket from Bangkok to Melbou...

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Does GetHuman work with Thai Airways?

GetHuman does not work with Thai Airways's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Thai Airways at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Thai Airways's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Thai Airways at a Glance

Thai Airways has no phone number
Thai Airways has no chat option
Thai Airways has 1 customer emailBEST
Thai Airways has 1 help forum
Thai Airways has no twitter handle
Thai Airways has no facebook page
Contact information overview

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