I want to cancel trial subscription*and it is not accepting my apple id

GetHuman843611's customer service issue with Texture from July 2018

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Help with my Texture issue
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The issue and preferred resolution, in GetHuman843611's own words:
The problem I ran into: I want to cancel trial subscription*and it is not accepting my apple id
I trust that Texture will make this right and come up with a resolution that is fair.
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Texture

Customer service issue
Reported by GetHuman843611
Jul 2nd, 2018 - 2 mons ago
I have an issue with Texture too
Not resolved
Seen by 1 customer so far
Similar issue to 15 others
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Timeline
GetHuman843611 started working on this issue
Jul 2nd 9:01pm