My phone wasn't working for a few weeks and I was not able to have access to my account...

GetHuman-jaktbenz's Recover Account issue with TextNow from November 2020

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Before contacting them, items GetHuman-jaktbenz may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
The issue in GetHuman-jaktbenz's own words
My phone wasn't working for a few weeks and I was not able to have access to my account. I just got it back and my phone number expired. Is there any possible way to get that number back just temporarily? I have an account in something that requires a verification code to this number and I now do not have access to it. The number that I used to have was (***) ***-****. Please let me know as soon as possible, I really need the verification code for one of my personal accounts registered with this number. Thanks.

GetHuman-jaktbenz did not yet indicate what TextNow should do to make this right.

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Recover Account issue
Reported by GetHuman-jaktbenz
Nov 18th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1558 others
0 customers following this

Timeline

GetHuman-jaktbenz started working on this issue
Nov 18th, 2020 8:31am
GetHuman-jaktbenz indicated the issue is not fixed yet.
Nov 18th, 2020 6:41pm

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