How to activate an unlocked CDMA phone

GetHuman-ngsuarez's Setup Services issue with TextNow from May 2020

Help with my TextNow issue
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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Top Tip from another customer
TextNow is a free service and you should be able to download the app or using the service through a web browser once you sign up.
The issue in GetHuman-ngsuarez's own words
I was trying to get my smartphone activated with the new free service from TextNow ... I have a CDMA unlocked Android smartphone, a Moto E *ndGen. How can I get the FREE TextNow Nationwide service with this device? Is there a way to make it, because from the app it says "it's not compatible" but it's an unlocked phone and I don't understand the compatibility issue.
They should know that there are not just Sprint, Virgin, or Boost mobile phones around, that there's also unlocked CDMA smartphones (and some of them even come with GSM capabilities).
Please let customers with incompatible CDMA phones more options than just make you buy an new phone from the TextNow site, like an option for a new sim card activation kit with the free service installation.
How GetHuman-ngsuarez fixed the problem

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TextNow

TextNow Free Nationwide service
Setup Services issue
Reported by GetHuman-ngsuarez
May 20th, 2020 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1274 others
0 customers following this

Timeline

GetHuman-ngsuarez started working on this issue
May 20th, 2020 7:15pm