Hey, so I've been having text textnow for a while now and I have recently switched phon...

GetHuman2617603's Recover Account issue with TextNow from March 2019

6 views
 | 
5886 similar
 | 
0 following
Help with my TextNow issue
First: share to improve GetHuman2617603's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2617603's next move: talk to TextNow when they open.
TextNow's call center is closed now. We will send GetHuman2617603 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2617603 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
The issue in GetHuman2617603's own words
Hey, so I've been having text textnow for a while now and I have recently switched phones. When I switched phones and redownloaded the app I've come across the issue of not being able to receive phone calls. Whenever someone calls the phone does not ring. I have turned on my notifications and my phone is not on silent, but I cannot hear the phone ringing or see when someone is calling. When I go into the app it says that I've missed a call. I need help with this problem asap. Thank you.
GetHuman2617603 did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
How GetHuman2617603 fixed the problem
We are waiting for GetHuman2617603 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2617603 fixes it.
This email address isn't valid

TextNow

Recover Account issue
Reported by GetHuman2617603
Mar 28th, 2019 - a mon ago
I have an issue with TextNow too
Not resolved
Seen by 6 customers so far
Similar issue to 5886 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2617603 started working on this issue
Mar 28th 4:55pm