I ordered a phone with promo that it would be a free month and *.**$ a month and though...

GetHuman1680669's customer service issue with TextNow from December 2018

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The issue in GetHuman1680669's own words
I ordered a phone with promo that it would be a free month and *.**$ a month and thought it was wireless calling. I have not been able to get a hold of someone which is very frustrating. I was billed $*.** and then not only did i find out that your coverage doesnt work in my area without wifi but i paid for my phone as well.text now will not let me cancel my subscription online and when i goto play store it says i dont have subscriptions. Please help me!! I cant to cancel my subscription! Thank you
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Customer service issue
Reported by GetHuman1680669
Dec 3rd, 2018 - a mon ago
I have an issue with TextNow too
Not resolved
Seen by 2 customers so far
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GetHuman1680669 started working on this issue
Dec 3rd, 2018 5:46pm