I am being harassed by someone using a text now number for the past * months. they swit...

GetHuman-gwindley's customer service issue with TextNow from December 2018

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The issue in GetHuman-gwindley's own words
I am being harassed by someone using a text now number for the past * months. they switch the number every time they text me. The person is also harassing my girlfriend and other family members. I have contacted Text now via email on numerous occasions and I receive the same automated reply, in which i have used the *stop feature and Blocked the number but the person gets at least * different new numbers everyday just to bother me. this has gotten past the point of harassment to where my life is being threatened. I have filed a police report and dont know where to go with it because i cant seem to contact anyone from this Textnow app service. My phone number is ***-***-**** and previous number is ***-***-****. My name is Germaine Windley
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TextNow

Customer service issue
Reported by GetHuman-gwindley
Dec 5th, 2018 - a mon ago
I have an issue with TextNow too
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Seen by 2 customers so far
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Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-gwindley started working on this issue
Dec 5th, 2018 3:15pm