I want to know for sure if my account was cancelled as I requested on ******** as coul...

GetHuman-jmadrid's customer service issue with TextNow from October 2018

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The issue in GetHuman-jmadrid's own words
I want to know for sure if my account was cancelled as I requested on ******** as could not make any calls, it was to much of a hassle dealing with apps and wifi. Anyway, I didn't use the sim card at all. I think in all decency I should at least get a partial refund. I checked today******** and my account is still on and active. Please reassure me that it was in deed cancelled as I wouldn't want to continue paying for a service I can't use. User account: jesus.madrid. Thank you
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Customer service issue
Reported by GetHuman-jmadrid
Oct 13th, 2018 - 3 mons ago
I have an issue with TextNow too
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GetHuman-jmadrid started working on this issue
Oct 13th, 2018 9:04am