While using the TextNow app, it logged me out. When I tried logging back in, it said ‘e...

GetHuman-shaemac's customer service issue with TextNow from October 2018

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The issue in GetHuman-shaemac's own words
While using the TextNow app, it logged me out. When I tried logging back in, it said ‘error’ and wouldn’t let me. I even reset my password, but that still didn’t work. I then deleted the app and downloaded it again, but still no fix. I use this account for work to book models, so I really need it back.
GetHuman-shaemac did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
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TextNow

Customer service issue
Reported by GetHuman-shaemac
Oct 12th, 2018 - 2 mons ago
I have an issue with TextNow too
Not resolved
Seen by 5 customers so far
Similar issue to 3232 others
1 customer following this
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Timeline
GetHuman-shaemac started working on this issue
Oct 12th 7:03pm