I have questions about a charge on *******. I did an online chat with someone that week...
GetHuman-dpomeroy's customer service issue with TextNow from September 2018
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The issue in GetHuman-dpomeroy's own words
I have questions about a charge on *******. I did an online chat with someone that week about cancelling my service before I was charged again and you took the fee out of my bank. I asked when I should cancel and they told me on *******. I had auto pay from my bank taken out that same day. My due date was always the *st of each month. I would like to have the fee returned to my bank. I disabled the phone on ******* and have not used it since. Please advise on this issue. Thank you in advance.
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