My name is Aaliyah shannon my phone broke so I use WiFi only on my iPad. I can led my s...

GetHuman1161355's customer service issue with TextNow from September 2018

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The issue in GetHuman1161355's own words
My name is Aaliyah shannon my phone broke so I use WiFi only on my iPad. I can led my service that usually charges $**.** a month. However I was still charged for a service I did not use and am not using. I’m pretty sure I cancled it before the charge occurred but i don’t remember for sure. Either way. I just want a refund and I’ll be happy and merry. Thanks. Also your phone support doesn’t get past the menu screen and your chat support never gets back to me until weeks later.
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Customer service issue
Reported by GetHuman1161355
Sep 18th, 2018 - 6 mons ago
I have an issue with TextNow too
Not resolved
Seen by 1 customer so far
Similar issue to 2710 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
TextNow Version Type
Device Used
GetHuman1161355 started working on this issue
Sep 18th, 2018 5:44pm