I bought two SIM cards online through your website at **.** per month each line I was c...

GetHuman1038629's customer service issue with TextNow from August 2018

Help with my TextNow issue
The issue in GetHuman1038629's own words
I bought two SIM cards online through your website at **.** per month each line I was charged **.** per line I would like a immediate refund to my card for both lines. As I am canceling this service. The phone no longer supports my iPhones native dialer or browser to make calls from the browser. The app isn’t so easy to use I find it time consuming. Also I’m not receiving inbound calls. I have been getting a voicemail notification when someone is trying to reach my phone. Thanks I will be looking forward to your response. my email is robert.vice *****@***.com phone number ***-***-****
GetHuman1038629 did not yet indicate what TextNow should do to make this right.
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TextNow

Customer service issue
Reported by GetHuman1038629
Aug 26th, 2018 - 4 mons ago
I have an issue with TextNow too
Fixed
Seen by 7 customers so far
Similar issue to 1995 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman1038629 started working on this issue
Aug 26th 4:38pm
GetHuman1038629 indicated the issue is not fixed yet.
Aug 29th 11:09pm
GetHuman1038629 indicated the issue is not fixed yet.
Aug 29th 11:10pm
GetHuman1038629 indicated the issue is not fixed yet.
Aug 29th 11:14pm
GetHuman1038629 indicated the issue is not fixed yet.
Aug 29th 11:14pm