Can't access email that is connected to my account and I forgot my password.the number...

GetHuman994430's customer service issue with TextNow from August 2018

Help with my TextNow issue
The issue in GetHuman994430's own words
Can't access email that is connected to my account and I forgot my password.the number is **********. I've made several attempts to contact and haven't got a response and it's very aggravating. My number is linked in my everyday job. I need help asap
GetHuman994430 did not yet indicate what TextNow should do to make this right.
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TextNow

Customer service issue
Reported by GetHuman994430
Aug 22nd, 2018 - a mon ago
I have an issue with TextNow too
Fixed
Seen by 3 customers so far
Similar issue to 1908 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman994430 started working on this issue
Aug 22nd 9:21am
GetHuman994430 indicated the issue is not fixed yet.
Aug 22nd 9:21am
GetHuman994430 indicated the issue is not fixed yet.
Aug 22nd 9:26am