My name is Tim Barnett I have been a text now customer for over * years I've never miss...

GetHuman946730's customer service issue with TextNow from August 2018

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The issue in GetHuman946730's own words
My name is Tim Barnett I have been a text now customer for over * years I've never missed my monthly payment I've had the same phone for * years but I lost it about a week ago I was really hoping you could help me with a free upgrade or at least a very cheap one my monthly plan starts on the *th so I'm trying to get this taken care of I've tried to actually talk to someone but I haven't had any luck I can't get emails with out my phone so please get back with me on my girlfriend's email address at *****@***.com thank you very much.
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Customer service issue
Reported by GetHuman946730
Aug 3rd, 2018 - 9 mons ago
I have an issue with TextNow too
Not resolved
Seen by 2 customers so far
Similar issue to 1523 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
TextNow Version Type
Device Used
GetHuman946730 started working on this issue
Aug 3rd, 2018 2:08pm