I can't pay my bill because you have **** off my service and I can't even connect to wi...

GetHuman939110's customer service issue with TextNow from August 2018

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The issue in GetHuman939110's own words
I can't pay my bill because you have **** off my service and I can't even connect to wifi. This is my business phone and I have no time to ***** around trying to get A hold of a person to help.i giving this a shot so far its a fail. Het my phone usable in the next ** minute and I'll pay the bill otherwise I'm going somewhere else. Ridiculous. Steve Early and My phone * is *** *** **** that's the only way to get a hold of me hopefully this won't be a complete letdown and a waste of time and $ don't email me cause I can't get that either
GetHuman939110 did not yet indicate what TextNow should do to make this right.
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TextNow

Customer service issue
Reported by GetHuman939110
Aug 1st, 2018 - 9 mons ago
I have an issue with TextNow too
Fixed
Seen by 3 customers so far
Similar issue to 1482 others
0 customers following this
Items needed
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Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
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Timeline
GetHuman939110 started working on this issue
Aug 1st, 2018 5:44pm
GetHuman939110 indicated the issue is not fixed yet.
Aug 1st, 2018 5:50pm
GetHuman939110 indicated the issue is not fixed yet.
Aug 3rd, 2018 6:47pm