I chatted with one of your agents named Justin and he fixed my account to were my payme...

GetHuman-misterfa's customer service issue with TextNow from August 2018

Help with my TextNow issue
The issue in GetHuman-misterfa's own words
I chatted with one of your agents named Justin and he fixed my account to were my payments would go thru on the first of the month. My service payment was not due till tomorrow. After he had fixed my problem soon as it turned * o'clock my service got suspended again. Had same problem. So I had to use my food money which was $**.** to start my phone back till tomorrow. I want answers and a may take this to court and ask for every single dime I've paid out since two years ago. I've had this problem twice. U will haft to look at my account to see problem
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Customer service issue
Reported by GetHuman-misterfa
Aug 1st, 2018 - 9 mons ago
I have an issue with TextNow too
Seen by 3 customers so far
Similar issue to 1459 others
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TextNow Version Type
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GetHuman-misterfa started working on this issue
Aug 1st, 2018 12:05am
GetHuman-misterfa indicated the issue is not fixed yet.
Aug 1st, 2018 1:42am