I just received my phone and I CAN't activate it. This is because I had used a friend's...

GetHuman-kjmill's customer service issue with TextNow from July 2018

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The issue in GetHuman-kjmill's own words
I just received my phone and I CAN't activate it. This is because I had used a friend's account to get my phone. NOW I CAN'T GET MY PHONE ACTIVATED BECAUSE I USED HIS PHONE TO ORDER MINE. NOT ONLY THAT, YOU NEVER, EVER, EVER EVER TALK TO A HUMAN. THIS IS BULL. I've been TRYING to resolve this issue SINCE THURSDAY. I'VE TEXT I'VE CALLED THOS NUMBERS TO NO AVAIL. I REPEAT WITH NO AVAIL AND NOT BEING ABLE TO TALK TO A HUMAN.!!! Are you guys a ripoff or WHAT!!!! NEVER worry about me referring my friends.
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Customer service issue
Reported by GetHuman-kjmill
Jul 28th, 2018 - 10 mons ago
I have an issue with TextNow too
Seen by 2 customers so far
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
TextNow Version Type
Device Used
GetHuman-kjmill started working on this issue
Jul 28th, 2018 7:33pm
GetHuman-kjmill indicated the issue is not fixed yet.
Jul 28th, 2018 7:34pm