I have purchased your *MB**GB LTE data plan, received my sim card in the mail, followed...

GetHuman-eschaton's customer service issue with TextNow from July 2018

7 views
 | 
1400 similar
 | 
0 following
Help with my TextNow issue
GetHuman-eschaton's next move: call TextNow.
The best way to get your problem resolved is to tap the button below to start calling TextNow. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
You can easily sign up by just going to the website and applying for services.
The issue in GetHuman-eschaton's own words
I have purchased your *MB**GB LTE data plan, received my sim card in the mail, followed the setup instructions, entered the SIM card set up.... *APN Settings: text now*APN: c*.korem*m.com*MCC: ****MNC: *****I went back to confirm completion and it still tells me the "activation failed" after removing the SIM card and following the process all over again. I watched all the videos, attempted again, after reading all the support comments and answers. I have a Galaxy S* that was bought unlocked.**I already received free service and have the cell phone * ***-***-****, but the service has no reception in my area, whereas my housemate has good service with Verizon. I wanted the full data package and good service so I bought the premium package. Please do what you need to on your end to get my service in order.... I believe that's all I can tell you to provide information that I'm positive you can use to get my service working...**Please respond asap,*Thank you,*Corey Pooley
GetHuman-eschaton did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
How GetHuman-eschaton fixed the problem
We are waiting for GetHuman-eschaton to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eschaton fixes it.
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman-eschaton
Jul 28th, 2018 - 10 mons ago
I have an issue with TextNow too
Fixed
Seen by 7 customers so far
Similar issue to 1400 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-eschaton started working on this issue
Jul 28th, 2018 6:18pm
GetHuman-eschaton indicated the issue is not fixed yet.
Jul 28th, 2018 8:08pm
GetHuman-eschaton confirmed the issue is fixed. Hooray!
Jul 30th, 2018 2:33pm