Can't activate sim card can not get thru to customer service

GetHuman-ritafaye's customer service issue with TextNow from June 2018

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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
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The issue and preferred resolution, in GetHuman-ritafaye's own words:
The problem I ran into: Can't activate sim card can not get thru to customer service
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Customer service issue
Reported by GetHuman-ritafaye
Jun 25th, 2018 - 2 mons ago
I have an issue with TextNow too
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Seen by 4 customers so far
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GetHuman-ritafaye started working on this issue
Jun 25th 8:43pm