I just got my phone from you and my husbands name is stuck on the text now app and I c...

GetHuman-pattinmf's customer service issue with TextNow from June 2018

Help with my TextNow issue
The issue in GetHuman-pattinmf's own words
use my phone ... I just got my phone from you and my husbands name is stuck on the text now app and I can't even activate our two brand new phones let alone use our monthly service help
GetHuman-pattinmf did not yet indicate what TextNow should do to make this right.
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TextNow

Customer service issue
Reported by GetHuman-pattinmf
Jun 25th, 2018 - 4 mons ago
I have an issue with TextNow too
Fixed
Seen by 11 customers so far
Similar issue to 855 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-pattinmf started working on this issue
Jun 25th 3:04pm
GetHuman-pattinmf indicated the issue is not fixed yet.
Jun 28th 1:51am
GetHuman-pattinmf indicated the issue is not fixed yet.
Jun 28th 3:41pm
GetHuman-pattinmf indicated the issue is not fixed yet.
Jun 28th 4:03pm
GetHuman-pattinmf indicated the issue is not fixed yet.
Jul 3rd 8:19am
GetHuman-pattinmf indicated the issue is not fixed yet.
Jul 4th 3:56am
GetHuman-pattinmf indicated the issue is not fixed yet.
Jul 7th 2:45am
GetHuman-pattinmf indicated the issue is not fixed yet.
Jul 10th 3:22am
GetHuman-pattinmf indicated the issue is not fixed yet.
Jul 18th 8:25am
GetHuman-pattinmf indicated the issue is not fixed yet.
Jul 18th 11:15am