I want to poet my text now pho w number to Metro pcs. I was told that I need to get my...

GetHuman761787's customer service issue with TextNow from June 2018

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Help with my TextNow issue
Before contacting them, items GetHuman761787 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue and preferred resolution, in GetHuman761787's own words:
I want to poet my text now pho w number to Metro pcs. I was told that I need to get my text now account number and pin to do so. Where can I get this information.
I trust that TextNow will make this right and come up with a resolution that is fair.
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TextNow

Customer service issue
Reported by GetHuman761787
Jun 8th, 2018 - 11d ago
I have an issue with TextNow too
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Seen by 2 customers so far
Similar issue to 638 others
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Timeline
GetHuman761787 started working on this issue
Jun 8th 12:29am