Phone doesn't always ring when i get a call works ok for numbers that are in my contact...

GetHuman753488's customer service issue with TextNow from June 2018

Help with my TextNow issue
Phone doesn't always ring when i get a call works ok for numbers that are in my contacts but not other numbers that call me .. they show up as a missed call and never ring. My number is*** *** ****
I trust that TextNow will make this right and come up with a resolution that is fair.
Help with my TextNow issue
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.

TextNow

Customer service issue
Reported by GetHuman753488
Jun 5th, 2018 - 13d ago
I have an issue with TextNow too
Fixed
Seen by 5 customers so far
Similar issue to 670 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman753488 started working on this issue
Jun 5th 7:45pm
GetHuman753488 indicated the issue is not fixed yet.
Jun 6th 12:51am
GetHuman753488 indicated the issue is not fixed yet.
Jun 9th 1:47am