When they have continued to Bill me since December they have taken the phone number I have never gotten service with them for one single minute I've had not one single minute of service yet they have continually billed me since they took the phone number away from me and go to somebody else couple months ago but that didn't stop at either they continue to Bill me

GetHuman748245's customer service issue with TextNow from June 2018

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The issue in GetHuman748245's own words
I want my money back ... I open the account in December they sent me a SIM card SIM card wouldn't work I ordered another sim card never got another sim card and they have continued to Bill me since that time but I finally had to completely bank account completely go to a different bank account
I'm a licensed professional you know I talked to a lot of people everyday they don't want they don't want me spreading the word
I want my money back
I expected SIM card work if it would have worked that first one would have work we wouldn't be talking right now or I wouldn't be trying to get this resolved but then when I got the tried to get the other SIM card I thought it would be resolved then I'd already been charged for a couple of months and so then next thing I know they're taking the phone number away I've never used the phone number one single time never use none of it one single time except for the free texting and I don't plan on using it anymore cuz I don't I'm really disappointed with the way this is gone
I've tried texting him I tried sending them emails I've tried I even got started on this same thing one time and I got busy doing something and forgot about it but I need to get it resolved
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That was the TextNow premium service $**.** a month or whatever
Customer service issue
Reported by GetHuman748245
Jun 4th, 2018 - 2y ago
Seen by 6 customers so far
Similar issue to 653 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
TextNow Version Type
Device Used
GetHuman748245 started working on this issue
Jun 4th, 2018 4:56pm
GetHuman748245 indicated the issue is not fixed yet.
Jun 4th, 2018 4:56pm
GetHuman748245 indicated the issue is not fixed yet.
Jun 4th, 2018 5:02pm