It's my birthday today and I'm praying there will be a great outcome with this situation. I'm counting on y'alls good faith and business practices.

GetHuman-newsouth's customer service issue with TextNow from June 2018

9 views
 | 
138 similar
 | 
0 following
Help with my TextNow issue
GetHuman-newsouth's next move: talk to TextNow when they open.
TextNow's call center is closed now. We will send GetHuman-newsouth a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-newsouth's own words
Ive had this phone for about * months and have set up appts for textnow to contact me and they never call, they text and say I missed their call but no call ever came through... The hardware with my HTC Bolt I SC completely defective. Screen goes black or colors are extremely distorted and very hard to see or type anything. I've subsequently cancelled payment monthly as the phone has no use! I know there is a year warranty for a replacement phone however I have * issues, I don't want to wait ** or more days for a new phone and I definitely don't want another Bolt phone as I've basically wasted money on the phone and then **.** as month for service that really only worked when there Was Wi-Fi available.
Replacement phone any other type than Bolt
* months
I've wasted hours upon hours troubleshooting and going online and nothing will fix this it's basically defective hardware.
I have an issue with TextNow too
How GetHuman-newsouth fixed the problem
We are waiting for GetHuman-newsouth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TextNow customer problems.
How Do I Dispute a Charge with Textnow?How do I recover my account with TextNow?
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-newsouth fixes it.
This email address isn't valid

TextNow

HTC bolt
Customer service issue
Reported by GetHuman-newsouth
Jun 1st, 2018 - 2y ago
I have an issue with TextNow too
Not resolved
Seen by 9 customers so far
Similar issue to 138 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-newsouth started working on this issue
Jun 1st, 2018 11:29am
GetHuman-newsouth shared this issue with friends on Facebook
Jun 1st, 2018 11:34am