My ec has been getting into my accounts and changing the email and info and I need to g...

GetHuman713909's customer service issue with TextNow from May 2018

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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman713909's own words
My ec has been getting into my accounts and changing the email and info and I need to get into my account to get my contacts and important things out of my text messages and I only have numbers saved in my call log on that account....it was through the emaIL *****@***.com and the user name was davien.davadi and the number was ****-***-**** and was linked to my phoNE which my ex currently took that as well I really need help figuring this out before the messages or my contacts or deleted...thank u
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TextNow

Customer service issue
Reported by GetHuman713909
May 24th, 2018 - 6 mons ago
I have an issue with TextNow too
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Seen by 2 customers so far
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Timeline
GetHuman713909 started working on this issue
May 24th 1:11pm