I ordered an htc phone on monthly payments using a neighbors visa card and we wasn't aw...

GetHuman634140's Billing issue with TextNow from April 2018

3 views
 | 
1279 similar
 | 
1 following
Help with my TextNow issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get TextNow help.
The issue and preferred resolution, in GetHuman634140's own words:
I ordered an htc phone on monthly payments using a neighbors visa card and we wasn't aware of the step for verification step and instead of monthly like I chose it charged full price to the card and I can't find out how to view it to cancel order and remove the card before the card is charged to avoid * day wait for refund. Thanks
I trust that TextNow will make this right and come up with a resolution that is fair.
Help with my TextNow issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TextNow email you?
This email address isn't valid
Follow this issue
See how GetHuman634140 fixes it.
This email address isn't valid

TextNow

Billing issue
Reported by GetHuman634140
Apr 27th, 2018 - 3 mons ago
I have an issue with TextNow too
Not resolved
Seen by 3 customers so far
Similar issue to 1279 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman634140 started working on this issue
Apr 27th 1:56pm