Upgrade my account because it was a new billing cycle. It was not automatically taken o...

GetHuman-halberts's Billing issue with TextNow from April 2018

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The issue in GetHuman-halberts's own words
Upgrade my account because it was a new billing cycle. It was not automatically taken out because there was no money in my account. I tried upgrading and it seems it charged me for the * GB and ** GB but I was only upgrading my account. I would really appreciate my refund of $**.**
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TextNow

Billing issue
Reported by GetHuman-halberts
Apr 22nd, 2018 - 7 mons ago
I have an issue with TextNow too
Not resolved
Seen by 4 customers so far
Similar issue to 3848 others
1 customer following this
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Timeline
GetHuman-halberts started working on this issue
Apr 22nd 9:58pm