I am launching a complaint! I had * unaurtorized charges on my bank card in * days. I c...

GetHuman743276's customer service issue with TextNow from June 2018

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The issue in GetHuman743276's own words
I am launching a complaint! I had * unaurtorized charges on my bank card in * days. I called to dispute the charges and was told that i couldn't get money back because it was for data. * of those charges were on the same day and one was on the next day! Why would i do * different charges for ** dollars for * G of data instead of paying * lower charge for just as much. I was told i couldn't be helped because it was data.. these were unauthorized charges, that is called stealin. So since i cannot get my money back, i will be filing fraudulent charges through my bank, resueting the charges be reversed, filing a complaint withe the attorney generals office to investigate yall since i cannot seem to find any contact information. And I will no longer use your service and let everyone else know not to use your SERVICE.. thank you for taking my money!

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TextNow

Customer service issue
Reported by GetHuman743276
Jun 2nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 691 others
0 customers following this

Timeline

GetHuman743276 started working on this issue
Jun 2nd, 2018 7:38pm