I am launching a complaint! I had * unaurtorized charges on my bank card in * days. I c...

GetHuman743276's customer service issue with TextNow from June 2018

2 views | 691 similar | 0 following
Help with my TextNow issue
First: share to improve GetHuman743276's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman743276's next move: talk to TextNow when they open.
TextNow's call center is closed now. We will send GetHuman743276 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman743276 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
The issue in GetHuman743276's own words
I am launching a complaint! I had * unaurtorized charges on my bank card in * days. I called to dispute the charges and was told that i couldn't get money back because it was for data. * of those charges were on the same day and one was on the next day! Why would i do * different charges for ** dollars for * G of data instead of paying * lower charge for just as much. I was told i couldn't be helped because it was data.. these were unauthorized charges, that is called stealin. So since i cannot get my money back, i will be filing fraudulent charges through my bank, resueting the charges be reversed, filing a complaint withe the attorney generals office to investigate yall since i cannot seem to find any contact information. And I will no longer use your service and let everyone else know not to use your SERVICE.. thank you for taking my money!

GetHuman743276 did not yet indicate what TextNow should do to make this right.

How GetHuman743276 fixed the problem

We are waiting for GetHuman743276 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman743276 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman743276
Jun 2nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 691 others
0 customers following this


GetHuman743276 started working on this issue
Jun 2nd, 2018 7:38pm