Okay I have been told by the TWC APP that I am ineligible due to me not sending in some...

GetHuman-mcdahl's customer service issue with Texas Workforce Commission - Unemployment Benefits from May 2021

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The issue in GetHuman-mcdahl's own words
Okay I have been told by the TWC APP that I am ineligible due to me not sending in some sort of info that TWC requested yet they NEVER did ask for ANYTHING AND NOW IM BEING PUNISHED and , not receiving my payments for some unknown reason and I’m literally about to be a homeless mom with * kids! We have no food and no family or outside help available for me during time of need. We are practically starving and I’ve called over *** times, when I get a answer on the line the call line helpers are clueless and just pawn me off to the next line where I am on hold for hours then bam disconnected EVERY TIME!! I have no idea what TWC WANTS OR ID HAVE SENT IT BEFORE A TIME LAPSE AS IM A MOTHER AND THIS IS MY OBLY SOURCE OF INCOME. BUT OBVIOUSLY ITS IMPOSSIBLE TO GET REAL HELP OR I WOULF NOT BE IN THIS POSITION. I NEED TWC TO CONTACT ME IMMEDIATELY PLZ.. Misty Turco****-***-****

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Texas Workforce Commission - Unemployment Benefits

Customer service issue
Reported by GetHuman-mcdahl
May 10th, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2328 others
0 customers following this

Timeline

GetHuman-mcdahl started working on this issue
May 10th 8:31pm
GetHuman-mcdahl indicated the issue is not fixed yet.
May 12th 9:06am
GetHuman-mcdahl indicated the issue is not fixed yet.
May 12th 9:06am
GetHuman-mcdahl indicated the issue is not fixed yet.
May 12th 9:52am
GetHuman-mcdahl indicated the issue is not fixed yet.
May 12th 1:08pm
GetHuman-mcdahl indicated the issue is not fixed yet.
May 12th 1:09pm

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