I struggled to log into the Texas Workforce Commission website in April, with only bein...

GetHuman-staicela's customer service issue with Texas Workforce Commission - Unemployment Benefits from May 2020

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The issue in GetHuman-staicela's own words
I struggled to log into the Texas Workforce Commission website in April, with only being able to get to a screen that stated my social was being used for another login. * weeks and *** later, I was finally able to log in to only find they had submitted an unemployement claim with a ** year old address on the first day I tried to log in. I did not give them any information, so not sure how that happened. I was denied on the **th of May due to not contacting them about additional information, but I didn't see this until the **th. I have been told to call the ***-***-**** to get help with this. I have called everyday, **-*** times a day, but not able to get a hold of anyone. I can send in an appeal, but I don't know what information they want and the deadline is the **th. I don't know how to get this fixed, because I can't talk to anyone. No one answers the phones. I plan on going down to the Appeal Tribunal on Monday with my appeal with as much detail as possible and hand it in person. Maybe I can get some answers. Has anyone else struggled with the same thing?**Stacie

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Texas Workforce Commission - Unemployment Benefits

Customer service issue
Reported by GetHuman-staicela
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4569 others
0 customers following this


GetHuman-staicela started working on this issue
May 22nd, 2020 10:53pm