Hello, Applicant ID: *********On **th of October, I have gone to the DPS office in West...

GetHuman-elifhaza's Complaint issue with Texas Department of Transportation (DMV/RMV) from October 2019

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The issue in GetHuman-elifhaza's own words
Hello, Applicant ID: *********On **th of October, I have gone to the DPS office in West Plano Parkway, Texas to take my written test and get eligible for the driving test. Before taking the test, I was called to the Desk number * to have my documents checked. The lady in charge, has taken the payment and tried to print out the receipt. My husband was next to me at desk *, and he did his payment at the same time. However, while my husband got a receipt, the lady in charge on my desk told me that she had tried to print out the receipt and it was not working. She also added, she would send the receipt to me via e-mail. I have double checked it with her. Anyway, once I completed the written test and passed it, I was called to Desk **, the lady over there asked me for my receipt, I have told her what happened and I should be waiting for an e-mail. And, she completed my registration. Here, you can find my registration document attached. I have been trying to reach out to the office, but I got no answers so far. **Since it is important for me to have the receipt to be able to take the driving test, I would appreciate it if you could check the system again. **Regards,*Elif Hazal Yildirim

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Texas Department of Transportation (DMV/RMV)

Complaint issue
Reported by GetHuman-elifhaza
Oct 29th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 329 others
0 customers following this
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Timeline

GetHuman-elifhaza started working on this issue
Oct 29th, 2019 3:24pm
GetHuman-elifhaza confirmed the issue is fixed. Hooray!
Nov 3rd, 2019 4:04am
GetHuman-elifhaza confirmed the issue is fixed. Hooray!
Nov 3rd, 2019 2:38pm

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