I was issued a temporary Texas DL after moving here from GA. The temporary license was...

GetHuman2598832's customer service issue with Texas Department of Transportation (DMV/RMV) from March 2019

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The issue in GetHuman2598832's own words
I was issued a temporary Texas DL after moving here from GA. The temporary license was issued ********. The DL * is ********. I have not received a permanent license copy in the mail and I am worried that it may be lost. Since calling my local DMV only leads me to automated recordings that do not help at all, I would like someone to contact me about what to do if the license is in fact lost in the mail. I feel it is not my responsibility to pay for a replacement copy since I never received the first one.
GetHuman2598832 did not yet indicate what Texas Department of Transportation (DMV/RMV) should do to make this right.
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Texas Department of Transportation (DMV/RMV)

Customer service issue
Reported by GetHuman2598832
Mar 26th, 2019 - a mon ago
I have an issue with Texas Department of Transportation (DMV/RMV) too
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Seen by 3 customers so far
Similar issue to 184 others
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Timeline
GetHuman2598832 started working on this issue
Mar 26th 6:49pm