Mt used Tesla came with a four year ***** mile warranty. I have had in the service cent...

GetHuman-gswartz's Complaint issue with Tesla Motors from October 2019

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The issue in GetHuman-gswartz's own words
Mt used Tesla came with a four year ***** mile warranty. I have had in the service center several times over the last few months. The service center claims that I have a * year ****** mile warranty which is incorrect. If you look up the car (vin number) it clearly shows the * year warranty and that is what was presented to us when we bought the car. The service center (Chris and Emily) have promised numerous times to reconcile the issue but have not and it is impossible to talk to anyone on the phone. Communication is abysmal at best!*We have taken documentation to our attorney who feels confident that it is an open and shut case but it is my desire to settle this amicably with what should be a simple correction of the service record associated with the car.*What do we need to do to get this resolved? Adam Green and Glenn Swartz

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Tesla Motors

Complaint issue
Reported by GetHuman-gswartz
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 528 others
0 customers following this

Timeline

GetHuman-gswartz started working on this issue
Oct 29th, 2019 9:57pm