I want to buy FSD but my account insists I also buy AP. *I bought a model * on...

GetHuman2465431's customer service issue with Tesla Motors from March 2019

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I want to buy FSD but my account insists I also buy AP. *I bought a model * on *******, and added EAP on *******.**The purchase of EAP does not show up in my account, even tho I have been using it for the past year. I paid $*K for it.**I have been trying to get it fixed with one of your reps (Bryce Wilcox) but he has been unable to resolve the issue. **I want to buy FSD this week at $*K before the price increase.**My name is Anthony Bryan, model * vin ends in *****.
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Tesla Motors

Customer service issue
Reported by GetHuman2465431
Mar 12th, 2019 - 5 mons ago
I have an issue with Tesla Motors too
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GetHuman2465431 started working on this issue
Mar 12th 10:45pm
GetHuman2465431 indicated the issue is not fixed yet.
Mar 12th 10:45pm
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Mar 12th 10:46pm