My Tesla Model S never got the V*.* update. Talked to a Tesla specialist today and the...

GetHuman1634731's customer service issue with Tesla Motors from November 2018

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The issue in GetHuman1634731's own words
My Tesla Model S never got the V*.* update. Talked to a Tesla specialist today and they asked me to connect to WiFi to verify that my Tesla got the update. After connecting it was clear I did not get the update. My cell on the account is ***-***-****. I have my car connected to our home WiFI and I would like to get the update tonight. The Tesla specialist said if I did not get it it would not to be rest.
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Tesla Motors

Customer service issue
Reported by GetHuman1634731
Nov 27th, 2018 - 9 mons ago
I have an issue with Tesla Motors too
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Seen by 13 customers so far
Similar issue to 89 others
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Timeline
GetHuman1634731 started working on this issue
Nov 27th, 2018 3:32am