I own Tesla model * for past * weeks. I orders several accessories from Tesla Store. On...

GetHuman-chadaga's customer service issue with Tesla Motors from October 2018

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I wanted them to send me rear cargo mat ... I own Tesla model * for past * weeks. I orders several accessories from Tesla Store. One of them was for rear cargo mat. Instead of the mat I received Tesla Wheel Kit. I wrote to *****@***.com on September **th with no response. I send a second a notice on October *th and have not heard. Please respond to this email. My order number is *******.*Thank you*Rajagopal V. Chadaga
They did not realize that they send the wrong product
I want them (Tesla Part) send me the rear cargo mat for which I have pre-paid.
New customer. I expected them to correct the mistake
Tried different numbers and was told to write to *****@***.com
I have an issue with Tesla Motors too
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Tesla Motors

Was send the wrong accessory. I got Tesla Wheel Kit instead of rear cargo mat
Customer service issue
Reported by GetHuman-chadaga
Oct 12th, 2018 - 7d ago
I have an issue with Tesla Motors too
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Seen by 5 customers so far
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Timeline
GetHuman-chadaga started working on this issue
Oct 12th 5:00pm
GetHuman-chadaga indicated the issue is not fixed yet.
Oct 13th 8:36pm
GetHuman-chadaga confirmed the issue is fixed. Hooray!
Oct 13th 8:39pm
GetHuman-chadaga confirmed the issue is fixed. Hooray!
Oct 13th 8:44pm