April **, **** *ATTENTION: ANY UNEMPLOYMENT AGENT**REGARDING ZENDESK TICKET *********He...

GetHuman4846421's Claims issue with Tennessee Department of Labor and Workforce Development from May 2020

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The issue in GetHuman4846421's own words
April **, **** *ATTENTION: ANY UNEMPLOYMENT AGENT**REGARDING ZENDESK TICKET *********Hello this is Rachel N Evans, I opened my claim back *-**-** due to me being laid off with Devil Dog Systems on *-**-**. This is my first time being “SELF EMPLOYED” so when I filed my claim I didn’t chose that option which in turn as caused my payments stuck in PENDING status. I was approved *-*-** and on *-**-** agent Derek Young called to confirm I was approved, he spoke with his supervisor to discuss my overpayment and said I wasn’t disqualified and all I needed was to submit my **** to start receiving my benefits! I sent him my **** that same day. The following day on *-**-** he called me again to say I needed to file a wage protest to get my **** added to my income and it will be * more weeks but I would receive my benefits. I went immediately to find*file wage protest but the system wouldn’t let me. I spoke with Phillip Mansfield the owner of Devil Dog Systems and he reminded me I was “SELF EMPLOYED”. I researched my claim and saw I had actually filled out my claim WRONG. I spoke with Agent Michael Hill on ******* and he created ticket number ******* to get this corrrect with an agent who could change my status. He told me I would be contacted in a week. But here I am again al ost two weeks NO CONTACT AND NO HELP OR CHANGE.. PLEASE SOMEONE CALL ME ITS SN EMERGENCY. I have been trying to CORRECT MY CLAIM since *-**-** and I now can’t get help or no one to return my requests, emails, voicemails and I can’t change it online. I understand y’all are super busy but I’ve been told every week an agent would contact me no one has!!!! I’m up for eviction ******* and if I had my payments FINALLY released I won’t be HOMELESS. My overpayment total is $****.** and my total payments currently pending is $****.**. *IM BEGGING ANY AGENT THAT HAS AUTHORITY TO MAKE CORRECTIONS to PLEASE PLEASE call me before I get evicted and am HONESTLY HOMELESS. All my information is listed below. PLEASE HELP ME *SINCERELY,*RACHEL NICOLE EVANS ***** SOUTHERN AVE ***MEMPHIS, TN ***** ****-***-*****RNICOLEEVANS@GMAIL.COM*CLAIMANT * ***********LAST * OF SS* ****

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Tennessee Department of Labor and Workforce Development

Claims issue
Reported by GetHuman4846421
May 20th, 2020 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 198 others
0 customers following this
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Timeline

GetHuman4846421 started working on this issue
May 20th, 2020 10:43am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:39am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:39am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:39am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:39am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:39am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:39am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:40am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:40am
GetHuman4846421 indicated the issue is not fixed yet.
May 21st, 2020 1:40am
GetHuman4846421 shared this issue with others over email
May 21st, 2020 1:40am

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