We have two charges on our visa from Telus. We do not have any accounts or services wi...

GetHuman-delcolli's Overcharge/Strange charge issue with Telus from May 2021

9 views | 181 similar | 0 following
Help with my Telus issue
First: share to improve GetHuman-delcolli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-delcolli's next move: try calling Telus again.
The best way to get your problem resolved is to tap the button below to start calling Telus. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-delcolli may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-delcolli's own words
We have two charges on our visa from Telus. We do not have any accounts or services with Telus. The the charges were on April **th and **th and both were in the amount of $*.**. There is obviously a scam or fraud involved here. Please advise if you have any record of billing my wife's (Colette Collin) visa? We have contacted visa and they have cancelled her card and asked us to get in touch with you folks to get to the bottom of this.

GetHuman-delcolli did not yet indicate what Telus should do to make this right.

How GetHuman-delcolli fixed the problem

We are waiting for GetHuman-delcolli to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Telus's attention and get better help faster. Tap below to get started.
Having Telus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-delcolli fixes it.
This email address isn't valid

Telus

Overcharge/Strange charge issue
Reported by GetHuman-delcolli
May 30th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 181 others
0 customers following this

Timeline

GetHuman-delcolli started working on this issue
May 30th 3:02pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians