I need to cancel a friends phone service due to him passing away. We are the executive...

GetHuman-onnolee's customer service issue with Telus - Internet Service from August 2018

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The issue in GetHuman-onnolee's own words
I need to cancel a friends phone service due to him passing away. We are the executive of his will and have the death certificate. How can we get this done?
GetHuman-onnolee did not yet indicate what Telus - Internet Service should do to make this right.
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How GetHuman-onnolee fixed the problem
Customer service is calling back today to finalize the cancellation. That was after being on hold for * hours.
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Telus - Internet Service

Customer service issue
Reported by GetHuman-onnolee
Aug 21st, 2018 - a mon ago
I have an issue with Telus - Internet Service too
Fixed
GetHuman-onnolee shared how to fix
Seen by 4 customers so far
Similar issue to 77 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-onnolee started working on this issue
Aug 21st 10:07pm
GetHuman-onnolee confirmed the issue is fixed. Hooray!
Aug 22nd 4:01pm